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How we work / Step 2 of 8

Operate.

Day One and interim leadership. Senior operators leading execution from Day One.

Why it matters now

Value is lost in execution

Strategy is rarely the point of failure. Fewer than a third of transformations both improve performance and sustain the gain, and the difference is senior operating leadership from Day One.

<30%

Of organisational transformations succeed in improving performance and sustaining the gains.

McKinsey, The science behind successful organisational transformations
29% vs 6%

Transformation success where senior leaders replace people not committed to the change, against where they do not.

McKinsey, The science behind successful organisational transformations
21%

Of AI adopters have fundamentally redesigned any workflow, the factor most strongly linked to financial impact.

McKinsey, The State of AI in 2025

What we deliver

Day One and interim leadership: the services within this step.

Day One and 100-day plans

A concrete plan with owners, milestones and measures from completion.

Interim CEO, COO and CTO

Senior operators who step in and run the business or the programme.

Transformation office

Programme governance that tracks every initiative and the value it delivers.

Operating model redesign

Structure, decision rights, controls and routines that fit the strategy.

Change management and adoption

Embedding new ways of working so that results are sustained.

AI strategy and operating model

Where AI creates genuine business value, and how to implement it safely.

Who this is for

Private equity portfolio companiesBoards and chief executivesBusinesses in turnaroundCompanies after an acquisition

Evidence from the market

Published results from other organisations. Not North Axiom results.

DKK 1.8bn

LEGO’s loss in 2003, when it faced a liquidity crisis. Operational focus followed under a new chief executive.

Robertson and Breen (2013), summarised by Markhub24
12,400 to 7,000

LEGO cut its unique elements from about 12,400 in 2004 to about 7,000 by 2008, removing complexity across the operation.

Robertson and Breen (2013), summarised by Markhub24
21%

of organisations using generative AI had fundamentally redesigned any workflows. Redesign, not tools, is where value is won.

McKinsey, The state of AI

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Delivered by

The North Axiom capabilities behind this service.

Discuss Operate with North Axiom

Share your current position and objectives, and we will set out how North Axiom can support them.